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Privacy Policies and Terms
We respect your privacy and value the relationship we have with you. Here at Nitsy Pixies Head Lice Treatment Limited (‘Nitsy Pixies’, ‘us’, ‘our’ or ‘we’), we want to make sure you feel comfortable using our website and applications.
Rest assured, we’ll never pass on, sell or distribute your information to anyone else. Never have, never will.
Non-personal identifiable information
When you visit Nitsy Pixies’ website or use Nitsy Pixies’ applications, with the help of our third party authorised agents, we may collect certain anonymous information about your visit. For example, when you browse Nitsy Pixies’ website, we may monitor statistics including but not limited to the number of people that visited these websites, geographical information etc.
In addition, we may also collect information about your browsing behaviour, such as the date and time you accessed the website and the areas or pages of the website that you visit. Nitsy Pixies uses non-personable information for internal business and marketing purposes and to help administer and improve Nitsy Pixies’ sites for your shopping and user experience.
Personally identifiable information
Personally identifiable information is any information about you as an individual. For example, your name, address, credit card number and billing information. Whether or not you provide your personally identifiable information to us is completely up to you. If you choose not to provide the information we request, you may be unable to use some of our services.
When you place an order on nitsypixies.co.nz, you must provide your name, email, shipping/billing address, credit card number and its expiration date in order to process and track your order. We may also maintain a record of your product purchases for customer service purposes.
When you use one of our applications on Facebook, we will request your permission to access certain personally identifiable information on Facebook, such as your name, profile picture, gender and other profile information. Depending on the application, you may have the opportunity to post reviews, questions and other content on the application. You can change certain settings relating to these applications through your account and privacy settings on Facebook.
Competitions and surveys
Collecting personal information
We collect your information to serve you better and to provide you with a customised experience using Nitsy Pixies’ sites. We may use your personally identifiable information to: fulfil a request from you (such as send you Nitsy Pixies e-news), fulfil and deliver your orders, tell you about our new products, services and offers, respond to your comments, feedback or questions, contact you if necessary while processing an order and generate web analytics to compile user data for marketing purposes.
Protecting personal information
We maintain reasonable safeguards to protect against unauthorised disclosure, use, alteration or destruction of the personal information you provide on our sites. Contact us if you have any questions about the security of our sites.
Last updated: April 2019
Nitsy Pixies reserves the right to update or modify these terms and conditions at any time. When changes are made, we will make the revised version available on this webpage and update the date above.
All information and content available on the sites, including but not limited to Nitsy Pixies’ name and logo, product images and descriptions, site design, text, graphics, images, trademarks, the selection and arrangement thereof are the property of Nitsy Pixies and are protected by copyright law. No part or portion of this site may be copied, sold or used in any manner without the written consent of Nitsy Pixies.
Our sites provide general information about Nitsy Pixies and the products and services we offer. The information contained in the site has been prepared solely for the purpose of providing information about Nitsy Pixies. We reserve the right to change, delete or move any material on the site at any time without notice. Nitsy Pixies shall not be liable to you or any third parties for any direct, indirect, special consequential or punitive damages allegedly sustained arising out of your access to or inability to access the site. This includes viruses alleged to have been obtained from this site, your use or reliance on the site or any of the information or materials available on the site, regardless of the type of claim or the nature of the cause of the action.
Using the sites
Your right to use the sites is personal to you. You may not authorise others to use the sites and you are responsible for all of your own use of the sites. Content, information and advice given on the sites are free of charge (unless otherwise stipulated). You are responsible for your own network and connection charges.
Use of products and services
To purchase from nitsypixies.co.nz, you must be 18 years or older. The products and services available on the sites, including any samples Nitsy Pixies may provide to you, are for personal use only. All of the products purchased from the sites should be used in accordance with the product’s instructions, precautions and guidelines. Please contact us if you have a question regarding shopping on nitsypixies.co.nz.
Purchase, delivery and returns
All prices displayed on nitsypixies.co.nz are represented in local currency. Where applicable, local taxes are shown and included in the price. All prices are correct at time of publication; however, we reserve the right to alter prices for any reason at any time. Products displayed on nitsypixies.co.nz may be purchased using a secure online Visa or Mastercard transaction facility through PayPal.
Delivery to anywhere in New Zealand is nz$5.00 including gst. Orders are sent by tracked courier (signature required). Estimated delivery time: 2–5 working days (rural deliveries may take an additional 24 hours).
For orders from outside of New Zealand, please contact us.
We want you to be totally satisfied with your order. If within 30 days you are not completely satisfied with your purchase, you can return it to us for a full refund, less shipping costs.
Promotions and offers on the sites
All promotions and offers are exclusive to nitsypixies.co.nz unless otherwise stated. Any promotion or offer may not be used in conjunction with another unless otherwise stated. Promotions and offers are subject to availability and Nitsy Pixies reserves the right to revoke promotions and offers at any time and for any reason without notice. A minimum spend or designated number of products purchased may be required to qualify for a promotion or offer. Any such requirement will be outlined in the promotion or offer details. Nitsy Pixies reserves the right to run promotions and offers for sets periods of time and in specific geographies and not others if it so chooses. Free gifts cannot be exchanged for cash, resold by the purchaser, or returned for refund or replacement unless the product is faulty. Any decision made by Nitsy Pixies regarding promotions and offers on the sites is full and final.
Only approved resellers may sell or resell the products, services or samples. We reserve the right, with or without notice, to cancel or reduce the quantity of any order or products or services to be provided to you if we believe, in our sole discretion, they may result in the violation of our terms and conditions.
Financial transactions on nitsypixies.co.nz are made via the secure PayPal system. Payment details are only used for the purpose of transaction fulfillment. We do not store cardholder information.
Third party links
Nitsy Pixies may provide links to other websites or applications (collectively, ‘third party websites’) as a service to those interested in this information. Nitsy Pixies does not monitor, approve or have any control over any content located on third party websites. The inclusion of any links to third party websites does not imply any association or relationship between Nitsy Pixies and the third-party website. Nitsy Pixies does not guarantee, endorse or adopt the accuracy or completeness of content on any third-party website. Nitsy Pixies is not responsible for updating or reviewing content on third party websites. You use third party websites at your own risk.
We may use reviews or testimonials submitted to nitsypixies.co.nz for promotional purposes.